Frequently Asked Questions

Information

How Does It Work?

Wiqipay allows you to generate payment links, accept card payments, receive cryptocurrencies, perform exchanges, and access virtual cards through securely integrated third-party providers, without requiring personal information.

However, certain providers may require customer verification during the payment process, depending on the country, transaction amount, or selected payment method.

Do I Need to Register or Provide Documents?

Some features can be used without creating an account. However, certain providers may require customer verification during the payment process, depending on the country, transaction amount, or selected payment method.

What Payment Methods Are Available?

Depending on the provider, available payment methods may include Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, SEPA transfers, and other local payment methods.

Does Wiqipay Support High-Risk Businesses?

The platform is designed for businesses that may have difficulty working with traditional payment processors. Final availability depends on the provider, country, and type of business activity. Illegal or prohibited activities are not permitted.

How Much Does Wiqipay Charge?

Wiqipay charges a 1% transaction fee. In addition, each payment provider may apply its own fees, which are displayed before completing the payment.

Is There a Minimum Transaction Amount?

Yes. The minimum may vary approximately between $1 and $30, depending on the provider and available payment method.

Can I Receive Payments From Any Country?

Merchants can use the platform internationally, but some providers may restrict certain countries, currencies, or payment methods.

How Do I Receive My Funds?

For supported payments, funds are settled directly to the wallet specified by the merchant, typically in USDC on the Polygon network.

How Long Does Settlement Take?

Settlement typically occurs after the provider confirms the payment. The exact processing time may vary depending on the payment method, blockchain network, and provider verification procedures.

Is There a Reserve on Funds?

Wiqipay does not directly hold merchant funds. The conditions of each transaction depend on the provider selected during checkout.

Can Customers Be Required to Complete Verification?

Yes. Some providers may require a quick identity verification, particularly for higher-value transactions or transactions originating from certain countries.

Can I Use Wiqipay Across Multiple Websites?

Yes. You can integrate the services into multiple websites, provided that each business activity complies with the applicable terms and requirements.

Can I Use My Own Domain?

Yes. A custom domain can be used through white-label integration and Cloudflare, depending on the available technical configuration.

Who Actually Processes the Payments?

Wiqipay operates as a technology platform that connects merchants with third-party providers. Wiqipay is not a bank and does not directly process card transactions.